Thank you for shopping with DataTechUser. Your satisfaction is important to us, and we strive to provide the best products and services. Please read our Return and Refund Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.

Return Policy

  1. Eligibility for Returns:
    • Returns are accepted only if the product is defective, damaged, or incorrect at the time of delivery.
    • The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
  2. Non-Returnable Items:
    • Certain items may not be eligible for return due to hygiene, safety, or other reasons. Such items will be clearly specified on the product page.
  3. Return Window:
    • Returns must be initiated within 7 days of delivery. Requests made after this period will not be accepted.
  4. How to Initiate a Return:
    • To request a return, please contact us at [email protected] with the following details:
      • Order number
      • Description of the issue
      • Photos of the product (if applicable)

Refund Policy

  1. Refund Method:
    • Refunds for eligible returns will be processed via Cash on Delivery (COD).
    • A courier partner will deliver the refund amount to your address once the return is approved and processed.
  2. Refund Timeline:
    • Refunds will be initiated within 7-10 business days of receiving the returned product in satisfactory condition.
  3. Partial Refunds:
    • If the returned item is not in its original condition, damaged, or missing parts due to customer negligence, a partial refund may be issued.

Important Notes:

  1. Shipping charges (if any) are non-refundable unless the return is due to our error (defective or incorrect product).
  2. We reserve the right to refuse a return or refund request if it does not comply with our policies.

Contact Us

For return and refund inquiries, please contact us at:
Email: [email protected]